Finserv123
Private, 1st Class
- Messages
- 40
At the end of December 2017 I was contacted by a Steve from FXP Markets. He told me that Bitcoin has dropped dramatically to 11000$ and that there is a chance to make money by buying. I only needed to put 500Euro in account. I did that and placed a trade at about 12000Euros and immediately it started going up. He also told me that an account manager will contact me on the 27th to assist me in future trading. I was really at that stage in the market for ripple and am trying to buy ripple since it was .18 cents. So I thought that can make money with this trade and then buy ripple. I did not get a call on the 27th so in the evening of the 27Th I see that my account made a nice profit and decided to buy 200 units of ripple usd at 1$. The margin showed that I would only use 40.97 of my margin. Which at that stage were 300 and odd. When I placed the trade I immediately went into a minus of 2000Euro and all transactions closed. When I spoke to Raymond Roberts the guy that were to help me. He told me that he could not get through to me that day and that the minus was created by commissions that the company charges. Nobody explained this to me beforehand and I only worked according to the margin. At this stage I feel ripped off by this company. Raymond tried speaking to management , but they decided not to assist me. I ATTACHED A PRINTSCREEN OF HOW IT LOOKS TODAY AND WITH YOU CAN CLEARLY SEE THAT AT 200 UNITS AND 2.35 EUR THE LEVERAGE IS 80EUR. THE ACCOUNT IS 2450IN MINUS.