Hi there,
I am based in Melbourne, Australia, and I also created an account with this "trader" (maxcfd.com) on 11/8/2017. Right after, I received a phone call from a consultant who started to walk me through the process of making an initial deposit of 250 euros, with a promise of a bonus credit with my initial deposit. It was late on a Friday afternoon, so I decided to wait, and put him off, despite some resistance.
On 13/8/2017, I deposited the minimum amount of 250 euros, WITHOUT the bonus credit offer. For some reason, after I made the deposit, I decided to see what was involved in making a withdrawal, and realised there were some hoops to jump through, which I wasn't sure about. At that point, I did some Googling which I wish I had done 30 mins earlier.
So I did everything which was required of them to gain authorisation for making a withdrawal, and are waiting to hear back.
I have not made any trades using this account, and have not spoken to anyone since the initial phone call. The Sydney phone number I was called from on the Friday afternoon simply plays elevator music when I dial it.
My account on the website still shows my balance as being 250 euros.
I simply want to be able to withdraw my balance.
Hoping anyone else who has had dealings with this "trader" will post here also.
My account ID with MaxCFD is 2102017
I am based in Melbourne, Australia, and I also created an account with this "trader" (maxcfd.com) on 11/8/2017. Right after, I received a phone call from a consultant who started to walk me through the process of making an initial deposit of 250 euros, with a promise of a bonus credit with my initial deposit. It was late on a Friday afternoon, so I decided to wait, and put him off, despite some resistance.
On 13/8/2017, I deposited the minimum amount of 250 euros, WITHOUT the bonus credit offer. For some reason, after I made the deposit, I decided to see what was involved in making a withdrawal, and realised there were some hoops to jump through, which I wasn't sure about. At that point, I did some Googling which I wish I had done 30 mins earlier.
So I did everything which was required of them to gain authorisation for making a withdrawal, and are waiting to hear back.
I have not made any trades using this account, and have not spoken to anyone since the initial phone call. The Sydney phone number I was called from on the Friday afternoon simply plays elevator music when I dial it.
My account on the website still shows my balance as being 250 euros.
I simply want to be able to withdraw my balance.
Hoping anyone else who has had dealings with this "trader" will post here also.
My account ID with MaxCFD is 2102017