Resolved - LiteForex (www.liteforex.com) - WITHDRAWAL PROBLEM

Dear Sirs,
Our security department found two profiles which were registered on differnt persons from different cities. Those profiles seseakun1@yahoo.com and pinturicchiotrader@gmail.com belong
to one person. This person logged in to this profiles from one IP and at the same time. We already provided this clients with evidences. This fact says that client violents our regulations - it's forbidden to own two profiles.
Trading accounts of this person were involved to bonus hunting. He just stole bonus from credit field, transferring it to another account with help of hedged positions.
The company has a right to stop working with cheaters and thieves. and even more than that we have to forward this case to police in accordance with points of AML Policy Anti-Money Laundering Policy | LiteForex :
"In order to minimize the risk of money laundering and financing terrorist activities, LiteForex neither accepts cash deposits nor disburses cash under any circumstances. LiteForex reserves the right to refuse to process a transfer at any stage, where it believes the transfer to be connected in any way to money laundering or criminal activity. It is forbidden for LiteForex to inform customers that they have been reported for suspicious activity."
We made a decision to return back their initial deposits and to correct their profit in accordance with point of The terms of work within the Next Level system You want to obtain success and stability with a reliable brokerage company, right? :
"13. The company has the right to correct the results of a client’s trades on suspicion of bonus hunting activities or any other fraudulent actions as to bonus funds. A part of a trading result which was earned by use of bonus funds shall be cancelled. An insufficient trading activity in the account, such as execution of a single high-volume trade or several trades of lower volume conducted at the same rate and at nearly the same time, which represents a subdivision of a big trade into smaller ones, may serve as the reason for revising the results. As a rule, there is no sufficient trading history in such accounts. In case of detecting such trades, the Company may cancel the bonus at any time and without preliminary notice."
Here you can find calculations:

914391
DPST 3000 USD
Corrected profit 2224.22 USD
Total 5224.22 USD
WDRW 5224.22 USD ( tickets: #1437011033 WDRW-SIT-90638: USD 1790.00, #1437060305 WDRW-SIT-90638: USD 1500.00, #1437457781 WDRW-SIT-90638: USD 1500.00, #1437864124 WDRW-SIT-90638: USD 433.00, #1437006872 WDRW-SIT-90638: USD 1.00

914922
DPST 4000 USD
Corrected profit 2692.38
Total 6692.38 USD
WDRW 6692.38 USD ( tickets: #1437007413 WDRW-SIT-90638: USD 2038.00, #1437060501 WDRW-SIT-90638: USD 2000.00, #1437457794 WDRW-SIT-90638: USD 2000.00, #1437864071 WDRW-SIT-90638: USD 654.00 )

You should know that our company will always fight with such fraud and cheating.
 
Alexander.LiteForex said:
Dear Sirs,
Our security department found two profiles which were registered on differnt persons from different cities. Those profiles seseakun1@yahoo.com and pinturicchiotrader@gmail.com belong
to one person. This person logged in to this profiles from one IP and at the same time. We already provided this clients with evidences. This fact says that client violents our regulations - it's forbidden to own two profiles.
Trading accounts of this person were involved to bonus hunting. He just stole bonus from credit field, transferring it to another account with help of hedged positions.
The company has a right to stop working with cheaters and thieves. and even more than that we have to forward this case to police in accordance with points of AML Policy Anti-Money Laundering Policy | LiteForex :
"In order to minimize the risk of money laundering and financing terrorist activities, LiteForex neither accepts cash deposits nor disburses cash under any circumstances. LiteForex reserves the right to refuse to process a transfer at any stage, where it believes the transfer to be connected in any way to money laundering or criminal activity. It is forbidden for LiteForex to inform customers that they have been reported for suspicious activity."
We made a decision to return back their initial deposits and to correct their profit in accordance with point of The terms of work within the Next Level system You want to obtain success and stability with a reliable brokerage company, right? :
"13. The company has the right to correct the results of a client’s trades on suspicion of bonus hunting activities or any other fraudulent actions as to bonus funds. A part of a trading result which was earned by use of bonus funds shall be cancelled. An insufficient trading activity in the account, such as execution of a single high-volume trade or several trades of lower volume conducted at the same rate and at nearly the same time, which represents a subdivision of a big trade into smaller ones, may serve as the reason for revising the results. As a rule, there is no sufficient trading history in such accounts. In case of detecting such trades, the Company may cancel the bonus at any time and without preliminary notice."
Here you can find calculations:

914391
DPST 3000 USD
Corrected profit 2224.22 USD
Total 5224.22 USD
WDRW 5224.22 USD ( tickets: #1437011033 WDRW-SIT-90638: USD 1790.00, #1437060305 WDRW-SIT-90638: USD 1500.00, #1437457781 WDRW-SIT-90638: USD 1500.00, #1437864124 WDRW-SIT-90638: USD 433.00, #1437006872 WDRW-SIT-90638: USD 1.00

914922
DPST 4000 USD
Corrected profit 2692.38
Total 6692.38 USD
WDRW 6692.38 USD ( tickets: #1437007413 WDRW-SIT-90638: USD 2038.00, #1437060501 WDRW-SIT-90638: USD 2000.00, #1437457794 WDRW-SIT-90638: USD 2000.00, #1437864071 WDRW-SIT-90638: USD 654.00 )

You should know that our company will always fight with such fraud and cheating.
Click to expand...
No need to quote again your terms and conditions as argument, your client has made it for you before.

And even if the fact that two account holders logged in from the same IP at the same moment, that's not a proof of any wrongdoing. Similar trades between those accounts aren't. neither. They can just be two actual clients who know each other and meet to trade. I have done that with friends, without any problems with my broker.

And the long time you took to answer to this problem, added to the fact that we're already used to see liteforex involved with serious wrongdoing and straightforward cheating in this forum, can't help but making me at least "suspicious" about the broker's real intentions here.

PD: liteforex says that according to the evidence they have to "forward this case to the police." That's a typical threat used when brokers feel complicated with their situation. If I was the client who presented this case I would REALLY encourage them to do so.
 
Hello LiteForex

Alexander.LiteForex said:
Dear Sirs,
Our security department found two profiles which were registered on differnt persons from different cities.
Click to expand...

Once again we witness your representative Alexander.LiteForex prove these two account where verified by your company as two different clients from different parts of the world.

Alexander.LiteForex said:
This person logged in to this profiles from one IP and at the same time.
Click to expand...

I refer you to this thread https://www.forexpeacearmy.com/fore...r/23116-liteforex-refused-give-my-profit.html there you'll see your representative Alexander.LiteForex once again claimed only one IP address was used by two different account holders, but he/she included two IP addresses from different parts of the world to justify withholding profits gained from withdrawal.

Could someone from your brokerage firm please explain how two different IP addresses can be seen as one same address in the other thread, and was only one IP address really used by 2 different accounts this time ?

Good luck
ilearn2t
 
No new Problem in Dealing with this Russian Company

Liteforex is still on the Market? Wow, this Company sucks, there is still no advantage in Dealing with them. I started trading with this Company end of 2010 and its ended with one requote follows by aother. It never was possible to clos a trade without TP and without on time. At my oppinion this Company started scamming all their customers by Day one they started to become a regulated company. I did not had much bad experience with them because i left after a small deposit of just 400 $ for testing them by the End of Juli 2010. After the 11.th Profit Trade i noticed that this company doing his best to avoid that you close trade manually on time in profit. I withdrawal my small profit of 120 $ enclosed my deposit and said good by for ever. Unbelievable that this company still doing business without catched by Regulator Authorities. Ugh,, im sure that im not coming back to them anyway what they will offer me. Stay away from this Company. Dont have anything against Russian Brokers. FBS.com is a reliable Russian Broker who offers similiar Trading conditions for Small Investors without cheating on them. Regarts, David Kruger from Hamburg, Germany.
 
Something important came up in the Case thread:

The statement uploaded in the case thread was for account #90345. The accounts posted by Alexander were 914391 and 914922. Grubson says neither of those accounts have anything to do with him.

Hey Alexander! After all these months, can you please tell us what is wrong with account 90345?
 
Alexander,

Fraud or not, I can't find a relation between these accounts yet. If they used the same VPS it doesn't mean they are related.
 
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