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Resolved - Please help me....www.Liteforex.com

Discussion in 'Resolved Issues' started by M&Z, Apr 16, 2013.

  1. M&Z

    M&Z Private, 1st Class

    Joined:
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    Hello FPA
    i opened an account at lite forex
    i deposited this account yesterday 400 USD
    i got 120 USD bonus
    i opened positions at EURJPY and left it more than 6 hours for hit TP
    after it i earned and i had 1187 USD
    i made withdrawal request for 1067 ( 1187 - 120 <bonus> = 1067 )
    all profits canceled without any alerts

    Nazir.

    when i called arabic support he left me and didn't answer or helped me
    when i sent message for amlpolicy <amlpolicy@liteforex.com>
    them answered me this :
    Hello. The Security Department of LiteForex has completed the checking on your accounts. Due to revision by the security and risk management departments of the Liteforex Group of Companies the significant violations of the Reglament of the Company, which were determined as fraudulent transactions aimed to get the illegal profit in the bonus program, were revealed on your account MT4-F- 96008. Illegal profit was cancelled. The initial deposit is available for withdrawal or further trade.

    -- Best regards,

    LiteForex Anti-money laundering department.

    ----------------------------------------------

    and now i don't understand the real reason for canceling my profits

    i need ur help FPA please to get my profits
    i opened account with them depend on ur review i thought them is good
    im sorry my english is some bad
    thanks
     
  2. M&Z

    M&Z Private, 1st Class

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    i got this message from them
    Hello. The Security Department of LiteForex has completed the checking on your accounts. Due to revision by the security and risk management departments of the Liteforex Group of Companies the significant violations of the Reglament of the Company, which were determined as fraudulent transactions aimed to get the illegal profit in the bonus program, were revealed on your account MT4-F- 96008. Illegal profit was cancelled. The initial deposit is available for withdrawal or further trade.

    -- Best regards,

    LiteForex Anti-money laundering department.

    ------------------------
    now i need real explain for this message
    how i broke the rules for bonus program??

    i sent explain request but them didn't replay me
    please help me FPA moderator because u didn't list this broker scam and this reason let me opened account with them
     
  3. Pharaoh

    Pharaoh Colonel

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    M&Z, no one "let" you open an account with LiteForex. You selected the broker. There have already been many complaints over LF's very unusual (and highly unfair in my opinion) 10% rule here in the Scam Alerts folder as well as on Liteforex's review page. There have also been many complaints against many brokers (including LiteForex) over bonus issues. You need to ask LF to explain further about what rule they think you broke.

    You can start by sending a PM to their rep in the forums.
     
  4. M&Z

    M&Z Private, 1st Class

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    i don't call you the responsible
    i just ask u ur help
    because i feel safe only in ur site
    i sent many messages for them and them don't replay
    if them r right so why them don't replay me?
    Thanks
     
  5. jareer

    jareer Private, 1st Class

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    مرحبا اخي نزار رايت مشكلتك بالامس بالمتداول العربي وقمت بفتح موضوع هنا يبدو انهم حذفوه وطلبو مني ان ادعوك لفتح الموضوع انا عندي نفس المشكلة مع هده الشركة النصابة ويوجد شكاوي كثيرة في هدا المنتدى لا اعرف ما الحل
     
  6. M&Z

    M&Z Private, 1st Class

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    أخى الكريم الموضوع لم يتم حذفه بالمتداول العربى بل نقلوه لقسم شركات الوساطة
    بالنسبة لى فلربما لن أصل معهم لشئ و لكنى لن أتركهم فى موقع او منتدى
    و خاصة ان الناس بدأت فى التفاعل معى عبر العديد من المواقع
    سأكسر شوكتهم بـ 667 دولار فقط
     
  7. jareer

    jareer Private, 1st Class

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    لم اقصد الماداول العربي بل هدا المنتدى فانا فتحت موضوع بمشكلتك هنا وطلبو ان تفتحه انت على كل حال هده الشركة نصابة وقد قامو بالغاء ارباحي بمبلغ 2157 دولار من شهرين تقريبا ولم يحدث شيئ للتن
     
  8. M&Z

    M&Z Private, 1st Class

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    them answered this message without any explaining too
    ---------------------
    Hello. The Security department has the evidences that you used the hedging of transactions in order to assign the bonus amount without the fulfillment of the promotion conditions. As far as the bonus program was aimed to transfer the bonus amount to the balance by honest trading, the company was forced to cancel the relevant orders.
    ---------------------

    like the previous message main reasons without explain or real evidences

    i didn't made any hedging and them must provide us the evidences of it

    them don't have the right to cancel orders for any clients

    FPA should mark this broker as scam because that's so shame when we lose our profits without any reasons or rights
     
    #8 M&Z, Apr 17, 2013
    Last edited: Apr 17, 2013
  9. Alexander.LiteForex

    Alexander.LiteForex LiteForex Representative

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    I got this.
    Will give you answer tomorrow.
     
  10. M&Z

    M&Z Private, 1st Class

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    please i need all details about it
    how i made hedging and with who and when?
    and how the broker clear profits without any attentions or discusions?
    and if the broker made something wrong so what's the next step?
    Thank you
     

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