ParvezMasud
Recruit
- Messages
- 4
I have been trading with roboforex past 4 years .did have some issue with pending order and spread but I think most broker has that . I did not bother much about that. But now I think I am having my most weird trading experience with them. All the way I was reading about scam broker never experienced abut that but this time I feel I am scammed.
Currently I do have two trading account
5121702 and 5127869 account currency for the both account is gold.
Bother account has some open position almost in same price range. Monday morning all the open positions floating price was marked up to 100%-150% and blown the account .it may sound crazy but it is uploaded screenshot here but I am getting ready to lodge a case so all the document will be uploaded .i was trying to get in touch with customer support via live that. They was trying to teach me some basic math.. Then it took me couple of attempt to reach with my person customer manager but due to poor connection didn’t work out. After couple of live chat attempt finally she call me back. And her name is Natalya Korol . it took me little while to explain her . she took some time and call me back and only things she told me is she can’t tell me anything about this .since I wrote to dealing desk they will explain me all this .
I they key point to write about my incident is .. I heard investors were scammed by ironfx .. And there are many negative review about roboforx. So it is hard to judge. I am not saying they are scam may be there is a technical problem with the server. Whatever it is I am expecting them to solve the issue with compensation is there is any indecent happen due to this issue. And hope things doesn’t get ugly like iron fx .. If there is any active member from roboforex step in and settle the issue. I may wait maximum 3 working days and then will report a case here and also will report to your regulatory.
Currently I do have two trading account
5121702 and 5127869 account currency for the both account is gold.
Bother account has some open position almost in same price range. Monday morning all the open positions floating price was marked up to 100%-150% and blown the account .it may sound crazy but it is uploaded screenshot here but I am getting ready to lodge a case so all the document will be uploaded .i was trying to get in touch with customer support via live that. They was trying to teach me some basic math.. Then it took me couple of attempt to reach with my person customer manager but due to poor connection didn’t work out. After couple of live chat attempt finally she call me back. And her name is Natalya Korol . it took me little while to explain her . she took some time and call me back and only things she told me is she can’t tell me anything about this .since I wrote to dealing desk they will explain me all this .
I they key point to write about my incident is .. I heard investors were scammed by ironfx .. And there are many negative review about roboforx. So it is hard to judge. I am not saying they are scam may be there is a technical problem with the server. Whatever it is I am expecting them to solve the issue with compensation is there is any indecent happen due to this issue. And hope things doesn’t get ugly like iron fx .. If there is any active member from roboforex step in and settle the issue. I may wait maximum 3 working days and then will report a case here and also will report to your regulatory.