katmall689
Private, 1st Class
- Messages
- 55
Original FPA Traders Court Submission:
I am submitting the case against: rdgcm.com
My Case is: I applied for withdrawal of USD 17,079 on 3 May 2016. I only received USD 9,999 on 19 May 2016. No reasons were given for the reduction in the withdrawal amount and this amount received was not reflected in my trading account. On 20 May 2016 I decided to close my trading account and wanted the trading balance of USD 9,646.46 refunded back to me. I duly filled in and signed the withdrawal request form and sent it to support@rdgcm.net on 20 May 2016. I received no reply at all. I then decided to bring up my matter in Facebook, Twitter, Google, LinkedIn and Forexpeacearmy for advice and solution. on 6 June 2016 the broker called me to tell me off not to associate with Forexpeacearmy because Forexpeacearmy is a scam. He then emailed me the link to Instaforex to show proof that Forexpeacearmy is a scam. Three days later a female staff from the finance dept called me angrily to inform me that I would not get back my money because I associated with Forexpeacearmy. I told her politely that there is nothing wrong in associating with Forexpeacearmy since I am merely seeking advice on my matter which received no response from RDGCM. I also told her that I am not the only one complaining against RDGCM. There are at least five clients of RDGCM complaining on the same matter, that is not getting back their money. She slammed down the phone.
Next Sarah Johnson, customer service relationship office replied on this platform on 10 May 2016 requesting for my details. She followed up with an email to me on 13 May 2016 after receiving my details stating that she checked and found out that the money should be in my account on Wednesday. No details - amount sent and to which bank and or credit cards were given in her email. On Saturday 18 June 2016 I found out that no money was sent at all. I emailed her immediately on the same day that I did not received any money from RDGCM.
New thread in the Scam Alerts Folder:
Review is submitted by rdgcm scam on 06/04/16
The company was first contacted about the issue on 05/02/16 the last contact was on 06/08/16
Details: Company replies and other comments were given above.
Company representatives' emails: Joseph Davis <joseph.d@rdgcm.net>
Simon Dent <simon.d@rdgcm.net>
Sarah Johnson <sarah.j@rdgcm.net>
I am submitting the case against: rdgcm.com
My Case is: I applied for withdrawal of USD 17,079 on 3 May 2016. I only received USD 9,999 on 19 May 2016. No reasons were given for the reduction in the withdrawal amount and this amount received was not reflected in my trading account. On 20 May 2016 I decided to close my trading account and wanted the trading balance of USD 9,646.46 refunded back to me. I duly filled in and signed the withdrawal request form and sent it to support@rdgcm.net on 20 May 2016. I received no reply at all. I then decided to bring up my matter in Facebook, Twitter, Google, LinkedIn and Forexpeacearmy for advice and solution. on 6 June 2016 the broker called me to tell me off not to associate with Forexpeacearmy because Forexpeacearmy is a scam. He then emailed me the link to Instaforex to show proof that Forexpeacearmy is a scam. Three days later a female staff from the finance dept called me angrily to inform me that I would not get back my money because I associated with Forexpeacearmy. I told her politely that there is nothing wrong in associating with Forexpeacearmy since I am merely seeking advice on my matter which received no response from RDGCM. I also told her that I am not the only one complaining against RDGCM. There are at least five clients of RDGCM complaining on the same matter, that is not getting back their money. She slammed down the phone.
Next Sarah Johnson, customer service relationship office replied on this platform on 10 May 2016 requesting for my details. She followed up with an email to me on 13 May 2016 after receiving my details stating that she checked and found out that the money should be in my account on Wednesday. No details - amount sent and to which bank and or credit cards were given in her email. On Saturday 18 June 2016 I found out that no money was sent at all. I emailed her immediately on the same day that I did not received any money from RDGCM.
New thread in the Scam Alerts Folder:
Review is submitted by rdgcm scam on 06/04/16
The company was first contacted about the issue on 05/02/16 the last contact was on 06/08/16
Details: Company replies and other comments were given above.
Company representatives' emails: Joseph Davis <joseph.d@rdgcm.net>
Simon Dent <simon.d@rdgcm.net>
Sarah Johnson <sarah.j@rdgcm.net>