Hi Annalise-
I really feel for you, for I have also lost a large portion of my retirement fund to OFM.
This forum gave me the strength and determination to take them on, and I can assure you that by following the wonderful advice you will receive on your thread, you will become empowered, and learn valuable life lessons like I have. I believe I will get my money back!- so my first piece of advice is to try to stay calm. As you gather your thoughts- you will remember things more clearly. Eventually you will build a good, solid case against them, even though at the mo it may seem hopeless!
I also deposited thru NAB, and although they are particularly slow and disjointed, eventually they get there!Do your research before you talk to Nab, sometimes you feel you know more than they do. Be persistent with them.
OFM seems to be expanding their Web of deceit, especially in the mobile phone area. I think it's better you don't mention the guy's name on this forum. You certainly can when you attack OFM directly and demand your money back!
I was also taken by the same- smooth talking so called broker. He dazzles you with figures and then takes you for every thing he can.I also believe you when you said he put a bug on your PC because I had two accounts, one for investing and one for super. Somehow he knew I had a much larger amount than I was prepared to gamble in the beginning and how much was in it. He cleverly enticed me to put the larger amount in to OFM. I was really unsettled with his knowledge of my NAB account and transferred it elsewhere as a precaution. It's as though he was on my web banking page!
Your case is not the same as mine, and I have not dealt with Corus services, so it appears OFM have put in another piece of strategy to foil chargebacks. This means you'll have to become really smart in your reasoning with Nab.
When you go on line and download the chargeback form(Nab Faq sheet) you'll have to determine in which way it is a fraud. Clearly in your case it is unauthorised withdrawal of funds.
Something is not adding up though!- how could they withdraw such large amounts without your approval-the fraud squad at Nab would have put a stop on the card straight away like they did on mine?- Perhaps that's why OFM changed their trading account-hey!
Please think through the process and put more detail in this thread. I'm sure within a few days some of the big guns here will reply-
Possibly they will suggest: Winchargeback <rebecca@winchargeback.com>- she is very good.
In the meantime try to get on your OFM page and take screenshots of the banking and trading details-this will be critical in your defense-Plz do it before they stop your account.
Hope this helps-
take care-
Tolly