SSFXUK
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Sorry to hear that. so I think you have hard way to go.
I checked their website and their registered address is Marshal Island.
Maybe you should marshal Island regulator too.
FXPMarkets.com withdraw problems
- Thread starter Gertje
- Start date
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- Tags
- fxpmarkets.com
I checked their website and their registered address is Marshal Island.
Maybe you should marshal Island regulator too.
Attached the 2 statements from the 2 accounts. 81436840 was opened for me in July 2018 and where I did all my trading in. I tried to withdraw tha account balance on the 29th of March 2019.
Monday the 1st of April I was advised that FXPMarkets changed 'something' and that I had to login to a totally different MT4, using a totally different accountnumber, and a totally different password.
This new account was a exact copy of the account I did my trading in.
Monday the 1st of April I was advised that FXPMarkets changed 'something' and that I had to login to a totally different MT4, using a totally different accountnumber, and a totally different password.
This new account was a exact copy of the account I did my trading in.
It's been a while.
Today I discovered that the 'new' MT4 is also out of business.
I had an legal advisor send an email to FXPMarkets, and they reacted promptly stating that all other complaints were way in the past, and that my 'issue' will be resolved as well.
See next message.
Today I discovered that the 'new' MT4 is also out of business.
I had an legal advisor send an email to FXPMarkets, and they reacted promptly stating that all other complaints were way in the past, and that my 'issue' will be resolved as well.
See next message.
Support Service <support@fxpmarkets.com>
Hello Gertjan,
Thank you for taking the time to write us an email.
We have always claimed to have regulation by VFSC. Our company has a branch in the UK, but never claimed to be registered there, as it says on our official website.
We have never provided any false regulation certificates, nor have we pretended to have any other type of regulation.
FXPM has many satisfied customers for many years, and will continue providing the best services possible.
The website and MT4 is undergoing some maintenance and upgrades and should be back soon, which is why you were provided with new details, in order to not have to suspend any types of trading, and to keep the requested services available.
As you can see, any complaints that were received by customers up until now, were handled the best way possible, and the goal is to solve your issues promptly and efficiently as well.
All trades, deposits, withdrawals on your account were done by you directly, all financial transactions on the account were done by yourself, through the client area, and were never processed by us.
The mentioned warnings refer to 2 years ago, and are not relevant for this case.
I do hope this helps answer your questions and concerns, and we are here if you need further clarification or assistance.
Best Regards,
Support Team
Customer Support Representative
Skype:Support@FXPMarkets.com
WhatsApp / Telegram:: +44-77-29186130
Phone: +44-208-089-1313
Fax: +44-203-905-2855
Email: Support@FXPMarkets.com
https://itunes.apple.com/gb/app/fxpm/id1245110366?mt=8
www.FXPMarkets.com
Hello Gertjan,
Thank you for taking the time to write us an email.
We have always claimed to have regulation by VFSC. Our company has a branch in the UK, but never claimed to be registered there, as it says on our official website.
We have never provided any false regulation certificates, nor have we pretended to have any other type of regulation.
FXPM has many satisfied customers for many years, and will continue providing the best services possible.
The website and MT4 is undergoing some maintenance and upgrades and should be back soon, which is why you were provided with new details, in order to not have to suspend any types of trading, and to keep the requested services available.
As you can see, any complaints that were received by customers up until now, were handled the best way possible, and the goal is to solve your issues promptly and efficiently as well.
All trades, deposits, withdrawals on your account were done by you directly, all financial transactions on the account were done by yourself, through the client area, and were never processed by us.
The mentioned warnings refer to 2 years ago, and are not relevant for this case.
I do hope this helps answer your questions and concerns, and we are here if you need further clarification or assistance.
Best Regards,
Support Team
Customer Support Representative
Skype:Support@FXPMarkets.com
WhatsApp / Telegram:: +44-77-29186130
Phone: +44-208-089-1313
Fax: +44-203-905-2855
Email: Support@FXPMarkets.com
https://itunes.apple.com/gb/app/fxpm/id1245110366?mt=8
www.FXPMarkets.com
FPA Forums Team
Caution: Moderators at Work
- Messages
- 437
Dear FPA, I do represent 3 more clients of FXPMarket, the total capital invested between us is considerable (more thank 60K€), not to mention that with the open trades we double our capital. Same systoms as our collegues explain before. Our main contact is Richard Hasting. That is missing in action. I just want to recover the capital. What I can do next? Can all of us affected group and make a legal claim?
Dear FXMaster
I saw your help supporting another user.
So I really appreciate you help with me too. I do represent 3 clients of FXPMarket that in total have more than 60k€ capital invested. I’m not interested on the open operations (that double the capital), but to recover the capital. I did try to contact my regular contact person, Richard Hasting and other contacts but unfortunately since more than a month there is an absolute silence. Same sysmtoms than other clients, no answers, they change the MT4 accounts in April,.....
Thanks for your help.
