I have invested with Master Services Inc, mfxbroker.com in their investment program since August 18th 2015. I started to have issues on withdrawal of my money starting July 2016. On July 1st, I requested a withdrawal of USD2128.04 but then they gave me reason about their banks asking them for new documentation and not knowing when they can release the funds. I decided to cancel the withdrawal as the local representative said that it may be faster if I used another method of withdrawal (which was actually the same bank account details either way). This is why I then requested for the withdrawal of USD5110.86. After I did this, the local representative told me that i need to split the amount to USD2000 and that balance to be transferred the following week and to cancel the existing withdrawal request. I did it and I received the USD2000 but that is the last withdrawal I received as the balance was never transferred over. I managed to speak to the local representative and he mentioned that I should do the same thing, to cancel my current request and to put in a request of USD2000. Even after doing that, there has not been any change in the status of the withdrawal as it just says "Pending". I also have another withdrawal request of $10,000 since August 20th that is also still "Pending".
At this present moment, I have a total of $20,067.52 in my wallet and $47,478.97 in the Investment program that is not due yet at this moment. I would like to get all the funds in my account back but it is impossible to even to key in any amount at this present moment to withdraw as there is a withdrawal limit set which was not even mentioned in their website.
I have all the screenshots of my account and also the conversation that we had with the local representative and also the emails from the Support from mfxbroker.com that I would gladly supply to FPA if required.
In conclusion, I hope FPA can assist me to withdraw all the amount from my account as this are my life savings.
Thank you in advance.
Best Regards,
Sean Lim
At this present moment, I have a total of $20,067.52 in my wallet and $47,478.97 in the Investment program that is not due yet at this moment. I would like to get all the funds in my account back but it is impossible to even to key in any amount at this present moment to withdraw as there is a withdrawal limit set which was not even mentioned in their website.
I have all the screenshots of my account and also the conversation that we had with the local representative and also the emails from the Support from mfxbroker.com that I would gladly supply to FPA if required.
In conclusion, I hope FPA can assist me to withdraw all the amount from my account as this are my life savings.
Thank you in advance.
Best Regards,
Sean Lim