alzirabatanete
Recruit
- Messages
- 12
Open an account with AVAFX 3 weeks ago, and use a signal provider(automatic)
On 25 of August I make a complaint about the opening of the orders that were closing with a difference of few minutes from my provider, and have an order that had closed negative in my account and I wanted a refund in the same amount of 442.00 euros,
which to my surprise instead of them resolve the issue, was out of my account the amount of 4,725.00 euros, saying that orders were out of market.
As seen here, if a customer complains about some order, so they take advantage of this to trick customers
They sent me email saying it was only arbitration, but to my signal provider they did not take the money , he have account in Avafx too.
I ask FPA to help my case. Since I am trying to solve with the support, but they only say the same thing, that orders were out of the market.
Regards
On 25 of August I make a complaint about the opening of the orders that were closing with a difference of few minutes from my provider, and have an order that had closed negative in my account and I wanted a refund in the same amount of 442.00 euros,
which to my surprise instead of them resolve the issue, was out of my account the amount of 4,725.00 euros, saying that orders were out of market.
As seen here, if a customer complains about some order, so they take advantage of this to trick customers
They sent me email saying it was only arbitration, but to my signal provider they did not take the money , he have account in Avafx too.
I ask FPA to help my case. Since I am trying to solve with the support, but they only say the same thing, that orders were out of the market.
Regards