I got the decision of the Financial Ombudsman in August. They said I must be reimbursed 170k. After talking a couple of times with Bruce (if real name) | thought we will find solution but I was wrong.
So this whole long and nerves taking process with Ombudsman is worthless because anyway they will not accept the decision if it is in clients favour. They hope clients give up and don't start a stressful trial.
To BdB. I am still willing to close this case by terms discussed with Bruce but not for long. Your violations are clear no matter what I have signed.
So this whole long and nerves taking process with Ombudsman is worthless because anyway they will not accept the decision if it is in clients favour. They hope clients give up and don't start a stressful trial.
To BdB. I am still willing to close this case by terms discussed with Bruce but not for long. Your violations are clear no matter what I have signed.