abdullah muiz is the oneHello and As-Salaam-Alaikum,
i actually trade with Navitas Markets and are a very good genuine broker. Never had issues.
In this case the local agent is wrong. I have heard he has a bad name in indonesia. He is not the one to determine which client trades balance etc as he is not the company's risk manager but a local depositor. In this case the local agent (Abdul Razak) is wrong and potentially a scammer.