Hi!
I opened a trading account with Capital One Forex broker in 2014 august, being naive and not doing enough research ended me up to a situation that I am now.
I knew that they would give all my money in one withdrawal request. So I tried to make a small $300 withdrawal request 25th May. Three days later, there had not been any transfer to my Skrill account, on the homepage it is said that within three business days the transfer will be done. On 28th May I contacted the support, they told me that too many transfers are going on, transfer will be done 1st June. I asked again on 1st June then they told me that they had problems with payment mehtod providers, try again on Thursday 4th June. Guess what, still not done.
Currently I'm following these instructions
https://www.forexpeacearmy.com/fore...r-funds-general-information-about-company.htm
Next step is to send complaint to GM.
My account nr is 97258
I have pdf of my account statement, and chat copy of last support conversation.
I wonder has anyone ever got their money back from COF.
I opened a trading account with Capital One Forex broker in 2014 august, being naive and not doing enough research ended me up to a situation that I am now.
I knew that they would give all my money in one withdrawal request. So I tried to make a small $300 withdrawal request 25th May. Three days later, there had not been any transfer to my Skrill account, on the homepage it is said that within three business days the transfer will be done. On 28th May I contacted the support, they told me that too many transfers are going on, transfer will be done 1st June. I asked again on 1st June then they told me that they had problems with payment mehtod providers, try again on Thursday 4th June. Guess what, still not done.
Currently I'm following these instructions
https://www.forexpeacearmy.com/fore...r-funds-general-information-about-company.htm
Next step is to send complaint to GM.
My account nr is 97258
I have pdf of my account statement, and chat copy of last support conversation.
I wonder has anyone ever got their money back from COF.