I am writing this case against the broker Colmex Pro (https://www.colmexpro.com/) who I traded with from January 2017 until September 2017.
When I came to withdraw my profits from there ( €9394.59 ) they accused me of using a third party to manage my account and removed all of my profits!
I trade using a proprietary EA on a VPS. They keep asking for details of my EA ( which I am obviously not going to reveal to the broker ) and saying that my IP is "similar" to other traders IP address. Which it obviously will be if we are using the same VPS provider!
I have subsequently exchanged various emails over the course of the last few months attempting to resolve this in a professional manner asking for proof that I have done this. None of the proof they can give is acceptable and I have since seen that there is another trader who has experienced similar issues with them who has raised their case on FPA.
It appears to me that Colmex are looking for whatever flimsy reason they can to withdraw profits from traders.
I suggest that all traders avoid dealing with Colmex until they address these issues.
When I came to withdraw my profits from there ( €9394.59 ) they accused me of using a third party to manage my account and removed all of my profits!
I trade using a proprietary EA on a VPS. They keep asking for details of my EA ( which I am obviously not going to reveal to the broker ) and saying that my IP is "similar" to other traders IP address. Which it obviously will be if we are using the same VPS provider!
I have subsequently exchanged various emails over the course of the last few months attempting to resolve this in a professional manner asking for proof that I have done this. None of the proof they can give is acceptable and I have since seen that there is another trader who has experienced similar issues with them who has raised their case on FPA.
It appears to me that Colmex are looking for whatever flimsy reason they can to withdraw profits from traders.
I suggest that all traders avoid dealing with Colmex until they address these issues.