I was lured to deposit in this broker by the TOO GOOD TO BE TRUE trading conditions offered. At the time it was a 60% bonus with 10% stop out. I knew I could make money with that.....but I was not sure of the broker. So I did some investigating and verified their ASIC regulation registration numbers and everything checked out so I deposited 5K on Sept. 9th, 2014.
Then I started to notice different name variances throughout the website and got uneasy. The support became really bad and only serviced by one person "Sunny" who was very hard to get a hold of. Sunny's skype is: sunny raisercapital4x and his picture displays 60% bonus while website now displays 30%.
Anyway, I went on to trade the account for about a month on Oct. 13, 2014 i got really nervous about the company after all of a sudden I could not log into my client area, couldn't get support, could get sunny to respond to skype, ect. I finally got through after a few days and processed for withdrawal by Neteller as that was my method of deposit. I placed a withdrawal order for the balance of all the account 7943.81. Then then they said their Neteller link was down and would have back office send it. They sent me a tracking number and when nothing showed up I contacted Neteller and they said it was a fraud transaction number. I spent numerous days tryying to get ahold of Sunny again and he said they would resend and that was the last I heard from Sunny or raiser capital. They emptied my trading account, deleted me from skype and stopped responding to my emails.
I then filed a complaint with ASIC and after 5 months of investigation they come back to say they cant do anything about it because they used the presence in Australia fictitiously! What....they were registered through them, you mean they did not check, or just fooled them too... I'm not sure what can be done but there has to be some liability on the ASIC part, in my opinion. They let a fictitious entity register with them and then turn around and say they can not do anything?
WTF
I have all supporting documentation...
FPA staff and members please help....!!!
Thank You
Then I started to notice different name variances throughout the website and got uneasy. The support became really bad and only serviced by one person "Sunny" who was very hard to get a hold of. Sunny's skype is: sunny raisercapital4x and his picture displays 60% bonus while website now displays 30%.
Anyway, I went on to trade the account for about a month on Oct. 13, 2014 i got really nervous about the company after all of a sudden I could not log into my client area, couldn't get support, could get sunny to respond to skype, ect. I finally got through after a few days and processed for withdrawal by Neteller as that was my method of deposit. I placed a withdrawal order for the balance of all the account 7943.81. Then then they said their Neteller link was down and would have back office send it. They sent me a tracking number and when nothing showed up I contacted Neteller and they said it was a fraud transaction number. I spent numerous days tryying to get ahold of Sunny again and he said they would resend and that was the last I heard from Sunny or raiser capital. They emptied my trading account, deleted me from skype and stopped responding to my emails.
I then filed a complaint with ASIC and after 5 months of investigation they come back to say they cant do anything about it because they used the presence in Australia fictitiously! What....they were registered through them, you mean they did not check, or just fooled them too... I'm not sure what can be done but there has to be some liability on the ASIC part, in my opinion. They let a fictitious entity register with them and then turn around and say they can not do anything?
WTFI have all supporting documentation...
FPA staff and members please help....!!!
Thank You
