Well i have already done this, but i haven't received any response yet. I filled a complaint form and emailed on the following email addresses
vice-chairman@cysec.gov.cy
investmentfirms@cysec.gov.cy,
complaints@cysec.gov.cy
I got a response in September
Dear Sir/Madam,
Thank you for your email. Please note that, on July 24, 2012, the CySEC announced the following:
“The Cyprus Securities and Exchange Commission (“CySEC”) announces that a new electronic system of complaints submission regarding regulated Cyprus Investment Firms (CIFs) and non-regulated Investment Firms (IFs) has been implemented today. The CySEC requests that the investors follow the procedure specified in the Electronic Complaint Forms, which can be found under the ‘Investors’ drop-down menu, in order to file a complaint.” (
http://www.cysec.gov.cy/Downloads/E...ng the electronic submition of complaints.pdf)
As such, we kindly request that you submit your complaint on line by clicking on one of the links below:
1.
Cyprus Securities and Exchange Commission (for complaints related to licensed CIFs)
2.
Cyprus Securities and Exchange Commission (for complaints related to non-regulated entities operating through Cyprus)
In the case that any of the above links do not work, please copy and paste the corresponding path directly into your browser.
Regards,
Complaints Desk
Cyprus Securities and Exchange Commission (CySEC)
32, Stasicratous Street, 4th Floor, P.O.BOX 24996, CY-1306, Nicosia, Cyprus
TEL: 22506600, FAX:22754671
e-mail:
complaints@cysec.gov.cy
http//cysec.gov.cy
Again i filled in the complaint form in September and still waiting for their response.
Regards,
Rafia