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    Keep Problem discussions civil and lay out the facts of your case. Your goal should be to get your problem resolved or reported to the regulators, not to see how many insults you can put into the thread.

    More info coming soon.

Problem TheTradersDomain withdraw issues... anyone else??

I am having an issue with a company
They have this notice posted when you log into your account:

We are currently in the process of adding additional support staff. At this time communication is a little slower and we understand that. We are aware of all pending transactions and we are working through them. Having funds on hold means that they are being processed, there is no issue. If you have a transaction # or email receipt we have the exact same information in our system. In addition, please be very cautious with exchangers right now as we are seeing more and more become insolvent. We will not be responsible for lost funds once they are released from our platform. Please ensure all Savvy requests are completed accurately both for deposits and withdrawals. We can not process deposits if we do not receive the Savvy deposit request under the USD wallet so please ensure that is done as you make your transfer.


Let me break this down for ya'll on what that actually means :)

TradersDomain:
We are currently in the process of adding additional support staff.

What it means:
We're actually a one-man show (maybe 2) because if there were more people with knowledge of what’s truly going on in the backend, it would put our fraud enterprise at risk.

TradersDomain:
At this time communication is a little slower and we understand that.

What it means:
Please go away and stop asking. Hopefully we never hear from you again because you're tired of getting ignored by us.

TradersDomain:
We are aware of all pending transactions and we are working through them.

What it means:
Ummmm we actually don't have your money anymore... in fact, if you looked at our books you'll see we're having to rob peter to pay paul on a daily basis.

TradersDomain:
Having funds on hold means that they are being processed, there is no issue.

What it means:
Nothing to see here. Move along now :)

TradersDomain:
If you have a transaction # or email receipt we have the exact same information in our system.

What it means:
We're going to pretend we're doing real stuff by using words like "transaction #" and "email receipt" and "system".

TradersDomain:
In addition, please be very cautious with exchangers right now as we are seeing more and more become insolvent.

What it means:
I know this has absolutely nothing to do with your main problem of not being able to retrieve your funds from us, but we like deflecting and pretending to be your savior by warning you of the imminent dangers that exist in the world.

TradersDomain:
We will not be responsible for lost funds once they are released from our platform.

What it means:
Normally, when we lie, we also build up on that lie and re-enforce it with "we told you so". Don't blame us, we're just looking out for you.

TradersDomain:
Please ensure all Savvy requests are completed accurately both for deposits and withdrawals.

What it means:
We're pretending things are running slow/not getting done because YOU (the customer) aren't doing things correctly. Shame on you customer!

TradersDomain:
We can not process deposits if we do not receive the Savvy deposit request under the USD wallet so please ensure that is done as you make your transfer.

What it means:
Filler words to make me look smart. I love lamp.


The end :)
 
Here's something interesting.

On July of this year, the CFTC added 34 companies to their RED list.


The CFTC doesn't actively go out and find companies to add to their RED list. Companies are added after a number of complaints start coming in over a period of time about the specific company.
(So, unregulated broker + number of US-customer complaints + period of time = RED list)

Once the company is added to their RED list, there's a dormant period that occurs where the CFTC hopes the bad actor just "goes away" and stops whatever it is that they are doing.

Most of the time, that dormant period works. As an example, of the 34 companies the CFTC added in July, 70% (24) of those companies mysteriously went out of business since they were listed. Coincidence?

Don't believe me? Go to that CFTC link and visit each of those websites.
 
thetradersdomain.com
Let's start with adding your story as a review here https://www.forexpeacearmy.com/forex-reviews/14449/traders-domain-review and then follow the below suggestions.

First of all, invite the company by using the invite company option in your thread. And if you are unable to locate the option then this thread "Tutorial: How to Invite a company to your thread." will help you to find out.

Note: The invitation button will be enabled when your first post reaches 4 days old.
Note 2: Make sure to share your account number (Only the account number). Many time this help companies find out if you are genuine or not.
Note 3: Make sure to follow the suggestions correctly, when you do it correctly you will get the below message in your thread automatically.

OP Screen shot.jpg
 
We are working through all transactions. Unfortunately we have had extreme growth over the last year which has created issues with our banking partners due to client misuse and abuse. We appreciate the patience as we are working through client requests.

We have been in operation for over 6 years and have always resolved client concerns. There is no need to generate factless rumors.
 
You a taking about banking transactions. And what about my crypto request? Just press the button and let it go.
 
We must move funds from liquidity through our banking partners then send the funds to exchangers. due to the current risk of insolvency with exchangers we are being very cautious at this time. So we acknowledge transactions are taking a little longer.

We also will be removing smaller clients like yourself from the PAMM section as many have taken advantage of traders on there and it has caused headaches for our platform. You will receive your full funds and will not be allowed to use the PAMM system. You will be welcomed to trade for yourself.
 
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