This is in reference to my live trading account with MRC Markets. Account number 45708057. It was funded with a total of $15k USD in installments. After trading several months as my strategy did not work as anticipated, unfortunately i last some money. On July 16 2014 i had $11923.51 USD in my account. I asked for the closure of the account and submtied the withdrawal. After that I have submitted notarized copies of 1) bank account statement 2) proof of identity 3) copy of utility recept as requested by MRC. It is now over two and half month after i submitted my withdrawal. All the documents have been provided to them. My money is not released. Help.