Problem XTB has not processed my withdrawal 20+ days

[Si Walk]

Make sure to update us when you will have an update.

Any update on this issue as been following?

 

[ScarletPipernel]

I asked them how much time they will need to correct the problem. The message was seen but they have not yet responded. If I don’t get a response on Monday I will post a review.

 

[ScarletPipernel]

I have received a response saying it will take 4 more days.

 

[Si Walk]

I have received a response saying it will take 4 more days.

thanks for updating, will continue to follow, hope they do sort the fund transfer for you within the 4 days

 

[FxMaster]

I have received a response saying it will take 4 more days.

Do not forget to update us whenever you will have a next update

 

[ScarletPipernel]

It has now been 4 days and no update from XTB so I am posting a review. I will copy the review on Google, Twitter and a few other places. I will update it if there is any change.

 

[ScarletPipernel]

I have posted a brief review. It is being assessed and FPA says this could take 2 weeks.

FPA Review Moderation Team Note: We're currently delaying other tasks and doing a rush job on filtering reviews so we can take some time off for the holidays. Your review is now on display.

 

[ScarletPipernel]

Thanks.

XTB are now ignoring me.

 

[ScarletPipernel]

is there a thread about how to make a complaint to FCA(UK), IFSEC, CySEC etc?

 

[sirfill]

This is alarming. XTB is one of the most successful companies in my country, I'm relieved I stayed away. Wishing you luck in resolving the situation; perhaps someone in the forum can offer assistance