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Problem XTB has not processed my withdrawal 20+ days

I am having an issue with a company
I asked them how much time they will need to correct the problem. The message was seen but they have not yet responded. If I don’t get a response on Monday I will post a review.


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It has now been 4 days and no update from XTB so I am posting a review. I will copy the review on Google, Twitter and a few other places. I will update it if there is any change.
I have posted a brief review. It is being assessed and FPA says this could take 2 weeks.

FPA Review Moderation Team Note: We're currently delaying other tasks and doing a rush job on filtering reviews so we can take some time off for the holidays. Your review is now on display.
This is alarming. XTB is one of the most successful companies in my country, I'm relieved I stayed away. Wishing you luck in resolving the situation; perhaps someone in the forum can offer assistance