I start to trade forex with youtradefx in beggining of 02/2014 with a initial deposit of $17000 usd. First strange thing happened, when I was with positions opened with fixed spread, and suddenly the positions chenged the spread, doing a loss in equity, so I reported Renata Brandao that is my Manager and they credited me the value.
The big problem occur on 28/02, when I was trading with about $100.000,00 of equity with all positions with stop loss and take profit setted have screenshots of histry prooving, and suddenly my account on metatrader4 was disabled. Minutes later, I finally logged on Metatrader4 and for my surprise, my account was with $0 money. So i looked to the history, and saw 2 transactions that I didnt do. These 2 transactions plus the credit of $9700 usd that I had was all my $101.000,00 aprox equity. So I looked better, and saw that those fake transactions was made on 27.2, and I saw that was not with swap on it. I took screenshot at time. Next business day, i did complain to youtradefx and for my surprise, the swap appeared on the transactions, resulting also a change on zeriong. So thanks God i took screenshot. My positions now would take the profit, and my equity now would be in $184.000,00.
Yes, if my positions have not be closed I would be with $184.000,00. But they are refusing to accept and pay me even with my evidences. So the only way that I found is to get your help to recover my money. How do i will get this money back? I have reported to ASIC, but still no response yet.
Anyone know lawyer or where can I go to get this money?
Thanks
Guilherme
The big problem occur on 28/02, when I was trading with about $100.000,00 of equity with all positions with stop loss and take profit setted have screenshots of histry prooving, and suddenly my account on metatrader4 was disabled. Minutes later, I finally logged on Metatrader4 and for my surprise, my account was with $0 money. So i looked to the history, and saw 2 transactions that I didnt do. These 2 transactions plus the credit of $9700 usd that I had was all my $101.000,00 aprox equity. So I looked better, and saw that those fake transactions was made on 27.2, and I saw that was not with swap on it. I took screenshot at time. Next business day, i did complain to youtradefx and for my surprise, the swap appeared on the transactions, resulting also a change on zeriong. So thanks God i took screenshot. My positions now would take the profit, and my equity now would be in $184.000,00.
Yes, if my positions have not be closed I would be with $184.000,00. But they are refusing to accept and pay me even with my evidences. So the only way that I found is to get your help to recover my money. How do i will get this money back? I have reported to ASIC, but still no response yet.
Anyone know lawyer or where can I go to get this money?
Thanks
Guilherme