I purchased their system back on 9/15. It came with a 30 day money back guarantee. I canceled 25 days later on 10/11 and sent an email to Cecil Robles. There was no response. So, on 10/15 I sent an email to his partner Michael Weir..no response. I have since sent several emails regarding my refund and none have be acted on. I am in the process of Charging back. I will never deal with Ethos Trading or Cecil Robles again. Beware.