In the case of Mr. Marko Zajec our experienced Trading Practices team found conclusive evidence of trades being opened outside market rates.
At Ava we only ever reach a decision to deduct funds if there is conclusive and recurring evidence that a customer is abusing our Terms and Conditions. Our Support department also sent Mr. Zajec detailed graphs showing how the customer was repeatedly opening positions outside market rates.
Regards,
Ava Customer Support Team
And can you explain how "outside prices" can be forced to be accepted by your platform, Mr AVA "Customer Support" Team? And what was that "conclusive evidence"? Would you be willing to submit that "conclusive evidence" to an independent panel for an opinion?
How can anyone "force" your platform to accept a price that YOU yourself are NOT offering? This is an infantile explanation.
Forgive me if I am wrong here, but if an order goes to your platform, and that platform accepts the order, then that order should stand.
This is so openly a scam company ... the "Terms and Conditions" is written in such a way as to trick winners into believing that somehow they have violated some irrational "rules" - rules that have no basis in electronic trading in any way.
And the T&C's are written in such away as to allow losers to lose, and winners to have winnings confiscated.
I don't need to hear any more evidence - this company needs to go to the bin ... NOW.
The directors should be goaled for this. This is one reason why the regulators should also be hauled over the coals - this kind of abuse should be stamped out at the highest levels - the responsibility should not have to fall to FPA and small organisations to "prove" fraud, and then somehow hope the authorities can be dragged kicking and screaming to do the job they are paid to do ... R-E-G-U-L-A-T-E!!!
If the regulators had ANY sense of integrity, instead of just lining up for their pay, benefits and bonuses, this kind of scamming activity would have been wiped out 3 years ago. The regulators are vicariously guilty too, and should lose their jobs, or at the least be suspended until they agree to do their jobs properly.