Doesn't smell right.....
I would say don't just ask for a $7,000 withdrawal, but rather, ask that your account be closed and take ALL your money out of there before their assets get frozen by law enforcement. As happened with JadeFx.
Even if this brokerage is not intentionally keeping his money, their level of incompetence in handling a VIP is a RED FLAG that they should not be trusted to wash your car, or put air in your tires, let alone, handle your hard earned money.....
It sounds like an operation being run out of someone's garage, or post office box.... And they just hired a fancy web master to give them a web site....