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this is the last mail that they send me:
"Dear Mr. Chang,
Thank you for your email. We apologize for the inconvenience, however, we only accept withdrawal requests once a month. On our system it shows that you have withdrew some funds from your account just recently.
We wish you a successful trading experience.
Thank You"
my last successful withdraw was in Oct 28.
Still waiting for mine. Submitted 11/19.
this is the last mail that they send me about my withdrawal:
Dear Victor,
We apologize for the inconvenience. All of our withdrawal requests are processed through the Clearing Department. Therefore, "rare and extreme circumstances" are when an excessive number of withdrawals are being processed at one time and require some extra time to be completed. We assure you that your request has been placed in priority sequence and will be processed as soon as possible. Kindly bear with us until we complete this for you. We appreciate your patience in this matter. Thank you.
Best regards,
Investtechfx