Resolved: Coinexx Don't Pay Withdrawal

Poundtrader

Sergeant
Messages
122
coinexx has always process withdrawals within 48hrs, so on 10-7-2019 i started my withdrawal and after 48hrs i did not recive my money so i contact them and for the last two days they been promising me the withdrawal will be process on that day but i never got my money so im still waiting.

as you can see 7-10-2019 the withdrawal is still pending
 

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4evermaat

2nd Lieutenant
Messages
913
1) The screenshot blocked out the dollar amount. So how much was the withdrawal request for?

2) What was the instrument(s) being traded?

3) Where was the money being withdrawn to (bank account, neteller, etc)?

4) Did you leave a review yet for Coinexx about your experience? https://www.forexpeacearmy.com/forex-reviews/14988/coinexx-forex-brokers

5) After 96 hours, you can formally invite the company: https://www.forexpeacearmy.com/community/threads/tutorial-how-to-invite-a-company-to-your-thread.58438/
 

Poundtrader

Sergeant
Messages
122
1) The screenshot blocked out the dollar amount. So how much was the withdrawal request for?

2) What was the instrument(s) being traded?

3) Where was the money being withdrawn to (bank account, neteller, etc)?

4) Did you leave a review yet for Coinexx about your experience? https://www.forexpeacearmy.com/forex-reviews/14988/coinexx-forex-brokers

5) After 96 hours, you can formally invite the company: https://www.forexpeacearmy.com/community/threads/tutorial-how-to-invite-a-company-to-your-thread.58438/
the dollar amount don't matter as you can see i withdrew with USDC- us dollar coin and i just started this thread after giving them time to honor my withdrawal and they keep giving me the run around today is the 12th of october now they telling me they will honor my withdrawal on monday october 14th. after telling me for the last 3 days they will process my withdrawal on those days, something not right

remember they process withdrawal within 48hrs and always did not 7 days later, and i already did invite them to this thread
 

4evermaat

2nd Lieutenant
Messages
913
the dollar amount don't matter as you can see i withdrew with USDC- us dollar coin....
To make a claim regard withdrawal, there has to be some amount you are owed. It doesnt matter if it is $1 or >$1 Million USD. At some point, we need real figures to compare with what the broker claims.

.... and i already did invite them to this thread
You will still need to use the FPA formal process. After 96 hours of thread start. https://www.forexpeacearmy.com/community/threads/tutorial-how-to-invite-a-company-to-your-thread.58438/

If your issue is not resolved by then.

edit: @Coinexx Support
 
Last edited:

Poundtrader

Sergeant
Messages
122
To make a claim regard withdrawal, there has to be some amount you are owed. It doesnt matter if it is $1 or >$1 Million USD. At some point, we need real figures to compare with what the broker claims.


You will still need to use the FPA formal process. After 96 hours of thread start. https://www.forexpeacearmy.com/community/threads/tutorial-how-to-invite-a-company-to-your-thread.58438/

If your issue is not resolved by then.

edit: @Coinexx Support
the broker is claiming they gonna pay my withdrawal on monday october 14th after telling me for the past 3 days they was gonna pay on those days, the amount is not in dispute at the moment. they are failing to honor my withdrawal request at the moment.
 

Poundtrader

Sergeant
Messages
122
ok just got off chat with coinexx they are telling me my withdrawal will be process in the next 8hrs, the moment of truth is here, lets see. i will keep the thread updated
 

FxMaster

Lt. Colonel
Messages
7,922
this case has been Resolved
It`s always good to see resolved cases. Yo mods, can you move it to resolved folder??

Note: Don't forget to update* your review if you left any:)
* To update the review, you need to submit a review for the company with the same name as you usedbefore on their review page.
 
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