they will close your account if you are profitable and take your hard earned money and efforts.
My account # 1007156, I started making good money in IB. the employees of the broker decively and intentionally closed my account.
I live in SA, residence not citizen and have my passport and Saudi residence ID. I requested 200 USD withdrawal to a local bank in SA, when I went to the bank they said to me we rejected the transfer and send the money back to the origin as this company is suspicious. And I have many friends who receives smooth international wire transfers from other companies like FXTM, Duckscopy, Swissquote, admiral makets and Saxo Bank and others but for XM they are less secure & legitimate so it was the company problem who do not work well to increase their legitimately.
The account manger Osama said Do not worry, just keep working hard and I swear to god you will receive every penny even if I come to SA and hand over the money to you by myself, and lablablab and big promises. I was forced to use Skrill No other option, even though I receive the amount minues 8 % at least for the higher fees of the money bookers. When they send the money to skrill, the transfer was rejected and when I contacted Skrill they said the transfer is fully matching my name & account number but not DOB, In SA residence ID the DOB is set to the default values of day and month but they only type the year correctly, My DOB is 22-10-1991 which is correctly in my passport but in SA residence ID 1-1-1991. I contacted the account manager no need to mention the DOB when you send the money to Skrill and provided them with my SA residence ID, passport and DOB certificate as I opened my account in SKRILL with SA ID and Skrill shows DOB in their records 1-1-1991. He said to me I will send e-mail to my department I said to him you have to put me in CC if they need any more clarification or Document, but he decively did not placed me in CC and I just received an e-mail we closed your account, good bye !!! Do you believe this ?!
I sent request to Skrill to edit my DOB in their records as per my passport and DOB certificate, they done it & confirmed me with big thank for being transparent with them.
I asked the account manger Osama
· What will happen to my earning?
he says ooh do not bother me with 5 Lots that’s your accounts will take with a mocking sound!!
· How to deal with potential clients I have & old ones?
let any of you family or relative member register and work with them !! can you just believe !
After my DOB was amended in my SA residence ID, I send the request to XM and asked them to give my money and re-active my account. After 10 days the replay to an official e-mail that was send to them, we asked your manger to give you a call, and the account manager calling me saying we will not give your money and say good bye to your account. I say to him why there is no reply to the official e-mail, he replies in new e-mail with Arabic, I call him telling you should reply to the same official e-mail in the same language it was sent “English”, he replies ooooh in English with a long mocking sound. In all of life, I have never seen such a rudness and respectful employee like this. And in all the e-mails were sent I have never received a support reference TKT, things happening here in a horrible way.
Now XM, First you need to give my money which is $ 1,376 USD.
Send my money urgently ASAP to withdrawal details that was sent to you. As I have a financial obligations I should pay ASAP.
Second, you need to re-view your employees skill and behavior and your working procedures.
And I am not responsible to carry out mistakes of carless, unskilled, unprofessional and most of all rude & unrespectful employees, especially Mr Osama Hafez.
Because these action are only done by SCAM and Thieves.
My account # 1007156, I started making good money in IB. the employees of the broker decively and intentionally closed my account.
I live in SA, residence not citizen and have my passport and Saudi residence ID. I requested 200 USD withdrawal to a local bank in SA, when I went to the bank they said to me we rejected the transfer and send the money back to the origin as this company is suspicious. And I have many friends who receives smooth international wire transfers from other companies like FXTM, Duckscopy, Swissquote, admiral makets and Saxo Bank and others but for XM they are less secure & legitimate so it was the company problem who do not work well to increase their legitimately.
The account manger Osama said Do not worry, just keep working hard and I swear to god you will receive every penny even if I come to SA and hand over the money to you by myself, and lablablab and big promises. I was forced to use Skrill No other option, even though I receive the amount minues 8 % at least for the higher fees of the money bookers. When they send the money to skrill, the transfer was rejected and when I contacted Skrill they said the transfer is fully matching my name & account number but not DOB, In SA residence ID the DOB is set to the default values of day and month but they only type the year correctly, My DOB is 22-10-1991 which is correctly in my passport but in SA residence ID 1-1-1991. I contacted the account manager no need to mention the DOB when you send the money to Skrill and provided them with my SA residence ID, passport and DOB certificate as I opened my account in SKRILL with SA ID and Skrill shows DOB in their records 1-1-1991. He said to me I will send e-mail to my department I said to him you have to put me in CC if they need any more clarification or Document, but he decively did not placed me in CC and I just received an e-mail we closed your account, good bye !!! Do you believe this ?!
I sent request to Skrill to edit my DOB in their records as per my passport and DOB certificate, they done it & confirmed me with big thank for being transparent with them.
I asked the account manger Osama
· What will happen to my earning?
he says ooh do not bother me with 5 Lots that’s your accounts will take with a mocking sound!!
· How to deal with potential clients I have & old ones?
let any of you family or relative member register and work with them !! can you just believe !
After my DOB was amended in my SA residence ID, I send the request to XM and asked them to give my money and re-active my account. After 10 days the replay to an official e-mail that was send to them, we asked your manger to give you a call, and the account manager calling me saying we will not give your money and say good bye to your account. I say to him why there is no reply to the official e-mail, he replies in new e-mail with Arabic, I call him telling you should reply to the same official e-mail in the same language it was sent “English”, he replies ooooh in English with a long mocking sound. In all of life, I have never seen such a rudness and respectful employee like this. And in all the e-mails were sent I have never received a support reference TKT, things happening here in a horrible way.
Now XM, First you need to give my money which is $ 1,376 USD.
Send my money urgently ASAP to withdrawal details that was sent to you. As I have a financial obligations I should pay ASAP.
Second, you need to re-view your employees skill and behavior and your working procedures.
And I am not responsible to carry out mistakes of carless, unskilled, unprofessional and most of all rude & unrespectful employees, especially Mr Osama Hafez.
Because these action are only done by SCAM and Thieves.