I received a reply from Eclipse. Hee it is.
I will post my reply with screenshots to this BS ASAP
Dear Mr. Lemaître,
Thank you for your email, I apologize for the delayed response.
First of all, I would like you to make a note of the fact that I am the COO of Eclipse Finance (further referred to as “EF”) which stands for Chief Operations Officer that is not CEO, which you claim on a number of occasions. This gives me the assumption that you are not paying much attention to the information which I am providing, so my advice to you is to read my response a number of times until you manage to comprehend it fully. I will go through your statements and make comments in order to help you understand the current state of affairs.
First of all, in your previous email, you have mentioned that:
One more thing to check easily: on their [Top-binary-signals.com] homepage, they bragged until not so long ago, they are an offspring from Mayfair Vermögensverwaltung owned by the Herz family. Which is totally falls: I had personally Mr. Christian Herz (Todays CEO) on the phone and he denied every connection with TBS!!!
After these more than troubling facts, I ask myself if you are blind or just sleeping under the same blanket!
· No background check
· No check of the veracity of what TBS puts on their Webpage
· Have you ever meet personally with one of these guys?
Please be advised that we have cooperated with Top-binary-signals.com (further referred to as “TBS”) for a number of years (since May 2014 to be exact) and over the course of these years much of their website’s content was altered. As you would agree, we should not be responsible for checking their website’s content on a constant basis for any compliance as they are a separate entity which does business as they see fit. Our relationship with TBS is purely of Broker – Introducing Agent, whereby TBS refers clients who make deposits with us and we pay them referral commissions. We are in the 21st century and binary options is a 100% web-based business; I doubt that many people find time to personally meet when any relationship can be discussed via a conference call. You didn’t feel the need to meet the employees of EF in order to invest $100,000 USD; so why do you expect us to require a personal meeting with people who express desire to grow our business by referring clients to us?
Secondly, you quote:
All the requested documents for the withdrawal were approved from Eclipse!!!
It is totally a false statement, as none of your withdrawal requests were ever approved. Namely, on 2016-10-02 09:46:01 GMT a withdrawal of $250,000 was rejected due to lacking compliance documents, which you have failed to submit to EF. The other two withdrawal requests on 2016-10-09 09:36:52 GMT for $250,000 and 2016-10-16 15:23:36 GMT for $200,000 were pending due to the fact that the required documents were still not provided. On Fri, Sep 30, 2016 at 12:50 AM GMT and after on Thu, Oct 6, 2016, at 9:29 PM GMT you have received an email from
verification@eclipse-finance.com asking you to finalize your verification in order for your withdrawal to be processed. Unfortunately, you haven’t responded to those with your lacking compliance documents.
Thirdly, you state that:
I provided Eclipse a copy of the agreement I have with TBS regarding a total disagreement between the monthly interests you have from TBS and the one on the agreement I have with them. I sent also many mails regarding this issue: No reply from your side!!!
Regarding the interests specified on the agreement I have with TBS:
· 3500$ for April
· 54’000$ from Mai to October (9000 x 6)
Total: 89’000$ in interests alone
It is correct that the TBS Managed Account Service (further referred to as “MAS”) agreement between you and TBS was authorized and approved by EF. Seeing that TBS is one of our leading money managers who have a flawless reputation of achieving great trading results; there is no reason why I wouldn’t want to approve your agreement with them.
Nonetheless, it seems to me that you are implying that we must supervise and validate how TBS fulfills their obligations to their clients. On the contrary, I have to inform you that you are greatly mistaken in your assumptions. EF is solely compelled to follow obligations that we have to our clients which are outlined in the EF Terms and Conditions (further referred to as “T&C”). Hence, we govern solely the execution of the documents which are directly between us and our clients, such as the MAS Limited Power of Attorney (further referred to as “LPOA”), which you have signed on 22/03/2016, where it states:
“Client Acknowledgements. Client hereby acknowledges and agrees that (1) Client (and not EF) is responsible for investigating and selecting Money Manager (2) Client will diligently scrutinize all account activity in Client's account(s); (3) EF and its officers, employees and agents will not control Money Manager's actions, are in no way responsible for any loss to Client caused by the actions of Money Manager and that EF does not, by implication or otherwise, endorse the operating methods of Money Manager; (4) EF has no duty to supervise or monitor trading by Client or by Money Manager in Client's account(s)”
I hope that you will agree that the content in the LPOA is very straight forward, without any need for further comments.
With regards to your interest rate you are greatly mistaken in the figues, for, as per our records, you have made the following investments:
$50,000 on 2016-05-06 09:24:00 GMT and
$50,000 on 2016-03-28 09:53:00 GMT
Hence as per Managed Account Service (MAS) packages (publicly found following this link:
http://top-binary-signals.com/managed-accounts) You can see that you are entitled to 5% annual interest of $50,000, which is a monthly payment of $208.33 that is placed on your trading account, unless stated otherwise by you. Since you have invested an additional $50k, this qualified you to 7.5% annual interest of $100,000 which is a monthly payment of $625 that is placed on your trading account, unless stated otherwise by you.
As a result, you are looking at:
$208.33 for period of 01-04-2016 to 31-04-2016
$625.00 for period of 01-05-2016 to 31-05-2016
$625.00 for period of 01-06-2016 to 30-06-2016
$625.00 for period of 01-07-2016 to 31-07-2016
$625.00 for period of 01-08-2016 to 31-08-2016
$625.00 for period of 01-09-2016 to 30-09-2016
Amounting to $3,333.33 which were added to your trading account. If you would like the $625.00 for a period of 01-10-2016 to 31-10-2016 to be placed on your personal debit card as opposed to on your trading account, this information you have to provide to your account manager or to our support stuff.
Lastly, you quote:
Foremost, I want to know when I will receive the money you own me : 539’000$
It seems to me that you are deeply mistaken by what you are referring to as “money we owe you.” Your total investment is $100,000.00 and anything on your account on top of that (such as bonus or profits accumulated using that bonus) is all subject to MAS Bonus Money and Bonus terms and conditions prior to becoming liquid. Seeing that all your funds and profits (which were not even yet liquid) have been invested and traded in the markets with a negative outcome; there is no way for EF to compensate for of those losses. I am sure you understand that a trade in the market is an irreversible transaction as it is made in real-time via a wide range of liquidity providers. Hence, I regret to inform you that a withdrawal of $539,000 is not feasible for the reason that you have lost both your initial investment of $100,000 as well as any profit made on top of it by trading the market.
To summarize, we have never solicited you to invest with Eclipse Finance or to join the Managed Account program, as well as we have never advised you to select TBS as your money manager. With the high returns of up to 88% per trade you could have made more money trading on your own or with the help of any binary options signal service provider. It was solely your decision to invest such a substantial amount and let a third party manage it, which has ultimately lead you to lose all of your investment. I can only apologize for this situation and bring your attention to the fact that EF has acted in good faith and totally in line with the law and with our T&C; whereby you have received 100% of everything that you were entitled to.
I totally renounce all your allegations as you have absolutely no legal ground to state that any of the actions done by EF may be justifiably named as “fraud/swindle”. Your judgements are absolutely inappropriate, as, on top of all the interest rates and complimentary Apple products, you have received a gigantic cash bonus of $150,000 USD of Eclipse Finance’s own operational funds. This would mean that had you taken the time to trade by yourself; winning about 55% of your trades, you would have ended up satisfying your bonus turnover requirements (of $1 bonus x 35) and being able to withdraw much over $100k USD in profit. In fact, you could have simply made about 1050 random $5,000 trades, winning about half of them, and even that would make you some good return within a couple of months if not weeks. But instead, you chose the path of having people you don’t personally know manage $100,000 USD of your personal funds and unfortunately this has led to such an outcome.
In conclusion, we are currently doing everything in our power to get TBS to reimburse as much of our client’s losses as possible. As you might have noticed we have enough influence to prohibit them from accepting new business until they have compensated the damages they caused to our clients. Please allow us some time to be able to come up with a solid compensation plan which will satisfy all the parties involved. EF guarantees to do our utmost best in order for you to come out of this situation on top with earnings in hand and not with additional losses of money, time and potential profits. We stick to our assertions and are still hoping for your kind consideration.
I hope this answers your questions.
Please don’t hesitate to get back to me with any further queries.
Sincerely,
Daniel Wright
Eclipse Finance Chief Operating Officer
United Kingdom HQ:
+44-203-514-0009 coo@eclipse-finance.com
Hong Kong Subsidiary:
+852-300-85890 Eclipse-Finance.com
US/Canada Toll Free:
+1-800-792-4705 3rd Floor, 49 Farrington Road, London, UK