Hello everyone, I'm a newbie and glad to have found Forex Peace Army! (Scammed by BinaryOnline.com)

Kathyb

Private, 1st Class
Messages
56
Hello there, I'm afraid I've been scammed by a broker (not sure if I can mention the name on here) but they won't give me my £20,000 back so I need some advice they cannot talk themselves out of, that will enable me to get every penny back!
I know I may seem foolish handing over such a large amount, and believe me I feel it, but please help!!!
 

Kathyb

Private, 1st Class
Messages
56
Hi me again!!
As I looked through these posts I see a few people who have been scammed by the same company I am experiencing difficulties with.
BinaryOnline.com
Last November 2017 I gave them my savings £20,000 as they said it would double in no time. I explained to my account manager Andy Klein that I needed this amount in March end of April 2018 at the latest, to go towards a house. He set up two accounts for me, one to be a normal trading account which I he wanted the funds to be in small amounts of £5,000 and the other account he set up for me was their 10% cashback programme and had to be a minimum of £5,000 investment, which he said would run on its own and give me a wage every month.
Several weeks during Feb through to March I didn't hear from him even though I emailed and sent several skype messages to call me. The number I had for them would not connect.
I needed some funds for an emergency in February so requested a withdrawal of £5,000 on the platform and in email. Andy phoned me the next day to say he had approved £2,000 but the rest was needed to leverage my account. I didn't understand really but I said I trusted him to do right by me, knowing my circumstances and accepted the £2,000 back.
Later I began to panic as the time was close approaching my having to fund my house and I couldn't always get hold of him, so I decided then to withdraw my money. They won't give it to me unless my account turns a certain amount of trades I think 90 was the figure thrown but by then I was so emotionally upset I didn't take in all the information.
Andy phoned me shortly after and assured me all would be well and to trust him, so he'd phone once a week and arrange for trades to placed. He didn't always phone when he said he would and I grew increasingly worried I wasn't going to make the date of meeting my estate agent. Later still and a few weeks before I was to meet the agent for my house I emailed support requesting my money back, as was agreed with Andy and thanked him for his help but I needed it then, for my house. I then received a call from a Peter Thompson, who he said was a senior manager and would be taking care of my account from then on.
I explained what had been agreed with Andy and apparently it's not policy but Peter said I will get my money
and mentioned about the account having to qualify first by a few trades and for me not to worry that I would be ok for my house end of April, so I reluctantly agreed.
Well, having lost my first house but since agreed with the agent on another rented one instead, I agreed to pay a years rent in advance end of April 2018 if they reduces it slightly and they did. I paid a deposit £2,500 to secure it.
March came and went and the first week of April I had to tell the agent yet again I couldn't pay for the year upfront as an investment hadn't come through but was due end of April. The owners were waiting on the full amount and were annoyed I broke their first agreement so they asked for two months rent. I had to borrow it from friends but I moved in April 28th 2018 with the proviso I would pay the balance end of June.
I'm still trying to get my money back from Binaryonline and still dealing with Peter and although he doesn't call me when he says he will, I remain optimistic because I don't know how else to feel apart from numb, shocked and stupid to have been taken in.
Reading these other posts fills me with dread now that I won't ever get my money back and I'll be kicked out of my house. I'm a middle aged woman with only good faith in people and this has turned my world upside down and I can't stop crying.
 

FxMaster

Lt. Colonel
Messages
9,012
Hi me again!!
As I looked through these posts I see a few people who have been scammed by the same company I am experiencing difficulties with.
BinaryOnline.com
Last November 2017 I gave them my savings £20,000 as they said it would double in no time. I explained to my account manager Andy Klein that I needed this amount in March end of April 2018 at the latest, to go towards a house. He set up two accounts for me, one to be a normal trading account which I he wanted the funds to be in small amounts of £5,000 and the other account he set up for me was their 10% cashback programme and had to be a minimum of £5,000 investment, which he said would run on its own and give me a wage every month.
Several weeks during Feb through to March I didn't hear from him even though I emailed and sent several skype messages to call me. The number I had for them would not connect.
I needed some funds for an emergency in February so requested a withdrawal of £5,000 on the platform and in email. Andy phoned me the next day to say he had approved £2,000 but the rest was needed to leverage my account. I didn't understand really but I said I trusted him to do right by me, knowing my circumstances and accepted the £2,000 back.
Later I began to panic as the time was close approaching my having to fund my house and I couldn't always get hold of him, so I decided then to withdraw my money. They won't give it to me unless my account turns a certain amount of trades I think 90 was the figure thrown but by then I was so emotionally upset I didn't take in all the information.
Andy phoned me shortly after and assured me all would be well and to trust him, so he'd phone once a week and arrange for trades to placed. He didn't always phone when he said he would and I grew increasingly worried I wasn't going to make the date of meeting my estate agent. Later still and a few weeks before I was to meet the agent for my house I emailed support requesting my money back, as was agreed with Andy and thanked him for his help but I needed it then, for my house. I then received a call from a Peter Thompson, who he said was a senior manager and would be taking care of my account from then on.
I explained what had been agreed with Andy and apparently it's not policy but Peter said I will get my money
and mentioned about the account having to qualify first by a few trades and for me not to worry that I would be ok for my house end of April, so I reluctantly agreed.
Well, having lost my first house but since agreed with the agent on another rented one instead, I agreed to pay a years rent in advance end of April 2018 if they reduces it slightly and they did. I paid a deposit £2,500 to secure it.
March came and went and the first week of April I had to tell the agent yet again I couldn't pay for the year upfront as an investment hadn't come through but was due end of April. The owners were waiting on the full amount and were annoyed I broke their first agreement so they asked for two months rent. I had to borrow it from friends but I moved in April 28th 2018 with the proviso I would pay the balance end of June.
I'm still trying to get my money back from Binaryonline and still dealing with Peter and although he doesn't call me when he says he will, I remain optimistic because I don't know how else to feel apart from numb, shocked and stupid to have been taken in.
Reading these other posts fills me with dread now that I won't ever get my money back and I'll be kicked out of my house. I'm a middle aged woman with only good faith in people and this has turned my world upside down and I can't stop crying.
Welcome to FPA Kathy,

Few steps that you must follow to draw their attention to your issue,
Follow the suggested steps below:
Invite them to join this thread via email (Send an email to every possible address).
Go to their website and invite them to here via Live Chat
You will find their email and address here https://www.binaryonline.com/contact-us/

Also, Share your story as a review here http://www.forexpeacearmy.com/forex-reviews/12823/BinaryOnline-Binary-Option-Broker-Reviews

You can also share your story on their social media pages mentioned below:
https://www.facebook.com/BinaryOnline/

https://twitter.com/binary_online

https://plus.google.com/115706412446903315747
 

Kathyb

Private, 1st Class
Messages
56
Welcome to FPA Kathy,

Few steps that you must follow to draw their attention to your issue,
Follow the suggested steps below:
Invite them to join this thread via email (Send an email to every possible address).
Go to their website and invite them to here via Live Chat
You will find their email and address here https://www.binaryonline.com/contact-us/

Also, Share your story as a review here http://www.forexpeacearmy.com/forex-reviews/12823/BinaryOnline-Binary-Option-Broker-Reviews

You can also share your story on their social media pages mentioned below:
https://www.facebook.com/BinaryOnline/

https://twitter.com/binary_online

https://plus.google.com/115706412446903315747
Hello FxMaster
Thank you for your reply and I will follow these steps and let you know how I get on.
 

Kathyb

Private, 1st Class
Messages
56
Hello FxMaster
Thank you for your reply and I will follow these steps and let you know how I get on.
Welcome to FPA Kathy,

Few steps that you must follow to draw their attention to your issue,
Follow the suggested steps below:
Invite them to join this thread via email (Send an email to every possible address).
Go to their website and invite them to here via Live Chat
You will find their email and address here https://www.binaryonline.com/contact-us/

Also, Share your story as a review here http://www.forexpeacearmy.com/forex-reviews/12823/BinaryOnline-Binary-Option-Broker-Reviews

You can also share your story on their social media pages mentioned below:
https://www.facebook.com/BinaryOnline/

https://twitter.com/binary_online

https://plus.google.com/115706412446903315747
I spoke to Peter Thompson yesterday 12/5/2108 he said both my accounts have to turn several trades before I can have access to my money. He quoted my daily trading account had to turn 261,900 trades and I have only done 91,825. The 10% cashback account also is tide to a bonus but I can't remember how many thousands, my hand was shaking so much writing figures and my heart so noisy I thought I was going to faint. Both of these were not explained to me by Andy Klein when opening the accounts. He was matter of fact about my situation and treated the fact I will be homeless in less than a month as an emotional string. Their investigations team are contacting me Monday afternoon. They claim not to be bias but they are my last hope.
 

Kathyb

Private, 1st Class
Messages
56
Sorry not the 12th May 2018 that's today, yesterday was 11th May 2018.
My head is all over the place, this is making me ill
 

Kathyb

Private, 1st Class
Messages
56
I found an old email over the weekend regarding the cashback account and thought it would be useful so I replied first thing this morning (Monday 14th May 2018) I have copied it below for your thoughts FX Master?
I wonder what their reply will be?

Kath Burke
Mon 14/05/2018, 8:41 AM
BinaryOnline Compliance Department;

Dear Elisa Evans
Thank you so much for your email below.
I would now like to act upon it and as the terms and conditions no longer apply to my cashback programme I would like to close the account and withdraw the money in there. Let me know today when the process is starting and I will close the current live trade.
Kind regards
Kathy

BinaryOnlineElisa Evans
DEC 19, 2017 | 03:55PM UTC

Dear Kathy Burke,
We hope this email finds you in good health.
We would like to inform you that we will no long require the Terms and Condition for the CashBack Programme.
Also note that you trading account is now full verified and activated.
Thank you.
Regards,
Elisa Evans,
BinaryOnline Compliance Department.
 

FxMaster

Lt. Colonel
Messages
9,012
I spoke to Peter Thompson yesterday 12/5/2108 he said both my accounts have to turn several trades before I can have access to my money. He quoted my daily trading account had to turn 261,900 trades and I have only done 91,825. The 10% cashback account also is tide to a bonus but I can't remember how many thousands, my hand was shaking so much writing figures and my heart so noisy I thought I was going to faint. Both of these were not explained to me by Andy Klein when opening the accounts. He was matter of fact about my situation and treated the fact I will be homeless in less than a month as an emotional string. Their investigations team are contacting me Monday afternoon. They claim not to be bias but they are my last hope.
Anything from investing team yet?
 

ScamXposR

Sergeant
Messages
134
Hi Kathy,

Sorry to hear about your Dilemma with Binaryonline.com. Unfortunately, all online binary options websites are all scams, and very few ever walk away seeing any kind of profit without a huge headache or hassle. Be very careful of any trades they may suggest you make, and furthermore if possible stop all trading with them immediately, and pursue your cash withdrawal to the fullest extents.

If you deposited your money through Credit Card, it might not be too late to request a Chargeback with your Customer Care Department, under the grounds that binary online is not actually regulated to do business in your country. In 99.9% of cases, these binary firms are not.

Failing that, I would advise making as much noise as possible about your complaint with them. Email them daily, and post this thread here on their Social Media Sites and be relentless about drawing attention to your issue here.

Also, I would advise you contact your local securities commision about what happened, and/or the police as well. The more pressure you apply to these scum the better!

Goodluck with fighting these scammers, and I hope that you succeed.

Best regards,
-ScamXposR
 

Kathyb

Private, 1st Class
Messages
56
Anything from investing team yet?
Hey FX Master!
Received the call from their investigations team earlier this afternoon. Spoke to a Victor McGregor who wants to work with me regarding my issues with BinaryOnline.
His plan is to reduced the amount of trades on my daily trading account, to turn over, to 159.600, which he feels a more realistic target to aim for. After the account shows profit (bearing in mind there is £17455.71 currently in there) it will be liquidised and the total amount I can have back. This target is set for a 3 week period beginning tomorrow which I have agreed to but he will get his plan approved first.
I'm also to expect a call tomorrow (I gave times I would be available) to begin trading again with Peter Thompson.
Victor also will send me an email with his personal email address, if I have any questions or concerns
(not given yet)

Will keep you informed of events
 
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