tsai sze ling
Corporal
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Please try to select the correct prefix when making a new thread in this folder.
Discuss is for general discussions of a financial company or issues related to companies.
Info is for things like "Has anyone heard of Company X?" or "Is Company X legit or not?"
Compare is for things like "Which of these 2 (or more) companies is best?"
Searching is for things like "Help me pick a broker" or "What's the best VPS out there for trading?"
Problem is for reporting an issue with a company. Please don't just scream "CompanyX is a scam!" It is much more useful to say "I can't withdraw my money from Company X" or "Company Y is not honoring their refund guarantee" in the subject line.
Keep Problem discussions civil and lay out the facts of your case. Your goal should be to get your problem resolved or reported to the regulators, not to see how many insults you can put into the thread.
More info coming soon.
Hi! I want to share my case.
On 04-mar-2015 I sent an email to my ironfx manager relating that I need to do a withdrawal because I need that money. After that I enter in the website and requested the withdrawal. Since then the status still "Waiting for Processing". Today is 11-mar-2015.
I talk in the chat in the last 4 days and the answer is always the same: "Ok sir i will inform funding right now to prioritize the request and process it the soonest"
Also Since that the Account manager is not answering my emails anymore (The last emails was 10-mar-2015 and 11-mar-2015)
I have all the information that I need to file a case, printscreens, chats transcripts, skype printscreens.