UFX Bank Feedback
Hello Everyone,
I joined this forum today. I couldn't stand aside and not participate. I was a UFX bank customer until Friday, the 4rth of June 2010. Thats the day, I made my withdrawal request including what was left out of the bonus of 90$ in addition to the 1000$ i had in my account. The reason for my decision was NOT due to bad customer service BUT DUE TO daily recommendations published on their website going drastically wrong. In my opinion these recommendations has to be taken with a grain of salt.
I got a call immediately from Amy Walsh and she tried to persuade me to stay and on my agreement we proceeded to do a live trade right then. I have to say, the trade was based completely on technicals ( no fundamentals ) Within a few hours of placing the trade it was stopped off.
Then, i went to their chat support and it was Amy on the chat to my relief. Anyways, I started negotiating in the light of this latest drastic trade experience and after a 5 - 10 mins of negotiating she agreed to let me close my account with a full withdrawal of my capital of 1000$
2 business days later on Tuesday 8th of June 2010, 1000$ was deposited to my credit card as two 500$ transactions.
This week, I got a call from them asking whether I am interested in reopening the account with them. I have to say, since 8th of June, I had lost a considerable amount of money doing forex in all the wrong places. Surprisingly, 1 place was FXCM's Automated Trading Platform known as FSS. The other place where I lost money was FXCM's web platform, known as TSG. Both of them, I think, i lost due to my own lack of experience.
So at this point of time, when UFX Bank approached me with a good looking offer of 50% bonus, I see an opportunity to make up on my lost money. As of now, I am reluctant to reopen my account with UFX bank ( after reading all your feedback againt UFX bank) So I am closely watching all your feedback and decided to subscribe to this thread.
In my opinion, all new start ups have a tough time. UFX bank is no different. They are now regulated with NFA as an introducing broker(Current Status). But their NFA membership was withdrawn on November 07, 2009. See
BASIC Details
We should all be constructive on our criticism and give them the benefit of doubt. I urge all of you, especially those who were mistreated by UFX Bank to continue fighting for justice.
PS:
1. I myself has noticed that Amy Walsh is sometimes rude on the chat uses questions like " What is that you want with it?" which to me is very rude
2. Currently the 50% bonus offer comes with clearly stated terms, ie for every 1000$ of bonus obtained, you have to trade 10 Million dollars worth of volume
oh: Before that you are not allowed to make any withdrawals at all, whether it be your capital or your bonus. But, from my previous experience you are allowed to close your account with them and withdraw your capital fully.