Hello silviainabox
I've added these two brokers and this thread's link to my growing list of brokers, who are unwilling to send any of their employees (Representatives) to discuss problems such as your own.
I will be sending them both an e-mail to explain in greater detail, what it means and how they as a broker can avoid my list, by simply sending someone along to discuss your issues.
Good luck
Liz
Hello silviainabox
Is Blue Capital FX a "broker" or a company who works with a couple or brokers like FXCM etc.
Good luck
Liz
Hi Liz.
Let me start with some clarification that we are not a broker, we are a money manager and we work with a couple or brokers.
We currently have over 80 clients in our PAMMs.
If a client is unhappy with the performance or any other reason makes them unhappy, they can withdraw funds at anytime, they always have complete control of their funds at all times and they are not locked in any periods.
I wish you all luck and thanks for the email.
Regards
Barry
Hello silviainabox
Within a few hours of me sending Blue Capital FX an e-mail, they reply back.
Here is the main parts:
I have left some parts of the message out, for personal and private reasons.
If their quote is correct, can you explain in greater detail, how the company works and what when wrong for this to become an issue. If the other "company" in this thread (Usg capital) has nothing to do with this issue, try to leave them to one side for the moment, until we get a better picture of this one.
Good luck
Liz
Hello silviainabox
Did Blue Capital FX provide you with an LPOA (Limited Power of Attorney) document allowing them to trade on your behalf with Usg capital.
If correct it seems this company (Blue Capital FX) used one of their "managers" to trade on your behalf at Usg capital using PAMM.
So basically you opened an account at Usg capital and allowed a "manager" from the Blue Capital FX to trade for you.
Looks most likely your Blue Capital FX manager has made one or more bad trades during your investment cycle/s.
Do you know if any guarantees against loss were ever offer "verbally or written" by Blue Capital FX, not sure if any blame can be attached to Usg capital at this point.
Good luck
Liz
silviainabox did you invite Jason from FXCM to join this thread?