Hi ForexPeaceArmy,
This is Avidd, and I want to ask for your help and assistance re: profit-forexsignals.com. I registered to their service and availed their 7th year anniversary promo on May 15,2017. I paid for standard account $200 for 1month subscription plus 7months subscription because of their promo. I used their service for only 1day coz I don't like the signals that they sent me. I tried it in a demo account, and the signals they sent me are losing signals.I followed their instruction what is written in the sms alert, but it's not working.
Last May 16, 2017 I asked for refund and told them I am not happy with their service.
They told me they will process my request right away and I just need to wait for 3-5 business days and my funds will be credited back to my account. They even told me that my funds will be credited on Monday,May 22,2017. Monday was the 5th month and they assured me that it's in my bank account now.
Unfortunately, until now Thursday, I haven't received the promised amount. I kept on sending emails to them and follow up my request, but I havent received a reply from them since Monday.
I emailed their customer service, and I was told they already transferred the amount to me. I am demanding for a proof of transaction or reference # but they couldn't give me one. I want a proof showing their transaction.
I was upset coz the time I am inquiring, they reply immediately, but now that I am demanding for a refund, they make it hard for me and they are hard to reach. No REPLIES from clients@profit-forexsignals.com
It's not a big amount, but I need it and it's a big help for me. May I request that you help me on this and recover the deposit I made with them.
I hope you can guide me on what to do?
Thank you!
Best regards.
Avidd
This is Avidd, and I want to ask for your help and assistance re: profit-forexsignals.com. I registered to their service and availed their 7th year anniversary promo on May 15,2017. I paid for standard account $200 for 1month subscription plus 7months subscription because of their promo. I used their service for only 1day coz I don't like the signals that they sent me. I tried it in a demo account, and the signals they sent me are losing signals.I followed their instruction what is written in the sms alert, but it's not working.
Last May 16, 2017 I asked for refund and told them I am not happy with their service.
They told me they will process my request right away and I just need to wait for 3-5 business days and my funds will be credited back to my account. They even told me that my funds will be credited on Monday,May 22,2017. Monday was the 5th month and they assured me that it's in my bank account now.
Unfortunately, until now Thursday, I haven't received the promised amount. I kept on sending emails to them and follow up my request, but I havent received a reply from them since Monday.
I emailed their customer service, and I was told they already transferred the amount to me. I am demanding for a proof of transaction or reference # but they couldn't give me one. I want a proof showing their transaction.
I was upset coz the time I am inquiring, they reply immediately, but now that I am demanding for a refund, they make it hard for me and they are hard to reach. No REPLIES from clients@profit-forexsignals.com
It's not a big amount, but I need it and it's a big help for me. May I request that you help me on this and recover the deposit I made with them.
I hope you can guide me on what to do?
Thank you!
Best regards.
Avidd