Can you send AVA your complete wire info and then give it another try?
Dear Mr. Seccombe,
Thank you for your query.
AvaTrade has tried to process and send these withdrawals to your bank account five times but unfortunately every time, the funds returned to us. AvaTrade understand that on one or two of these instances, an issue had originated from our side however on the last withdrawal we had ask you to confirm the details before the funds were sent.
We received an official email from ANZ Bank, through our secured server, that the either the BSB or account was incorrect. This was the official reason that the funds were returned.
In that past we had asked you to provide us with an official statement from your bank showing the BSB and numbers. Please provide us with this official letter so that we can process and send the funds again.
I do understand your frustration and would like to work with you to solve this matter. AvaTrade sends hundreds of withdrawals and company payments through our Australian bank (ANZ) without issue.
For security purposes I cannot post this secure email from ANZ on this forum however I will email you directly with a copy.
V.P., Sales and APAC Operations
refundyourmoney.net - first registered on 2014-09-05. Looks to me like they may be in the business of telling you how to do a chargeback - most likely for a hefty upfront fee. They don't want to talk to anyone owed under $3000 and only support credit/debit purchases. My vote - avoid them.also here is my thread link if it helps? if not then please delet it or i think any admin can delet the link if its not helpfull good luck againhttp://www.forexpeacearmy.com/forex-forum/scam-alerts-folder/35958-avatrade-aka-ava-metatrader-scammed-me-acount-6295194-a-5.html#post182273 also did you tried this site? refundmymonwy.net or firstname.lastname@example.org also i am not sure aoubt the site so ask first before any act and be carfull