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Damn. 40% deduction for withdrawals and a 50% fee to close an account? That's crazy.
I was commenting on the "normal" terms they have. Penalizing you for their mistake only makes the situation worse.
yes sir. They deducted 50% of fee for their mistake(wrong deposit 800$),and also cancelled the profit amount 862$ after the wrong deposit amount.Please check this screen shot View attachment 11033
Please help me to get my profit amount,what to do now?
And for the 50% withdrawal fee on account closing: it's part of their T&Cs you have agreed at account opening.
If you read their terms carefully, they made absolutely no mistake. $800 of your account was not your money. They made a mistake with this deposit and I agree to them to deduct this amount from your withdrawal request. I can be lucky to get this amount as super-super-sized bonus for trading-purposes only. Please tell me any other broker, who gives you a trading-bonus of $1400 on a $200 deposit? And for the 50% withdrawal fee on account closing: it's part of their T&Cs you have agreed at account opening.
Sorry amahendran, but there calculations for the withdrawn amount are correct in my eyes.